Foundations for Early Stage Startups
You have a few customers and are approaching product market fit, but no professional support organization.
I can help you build a roadmap, hire your initial team, and decide what you will need in place before your growth accelerates.
Growth for Mid Stage Startups
You're close to or have hit product-market fit and are ready to rapidly expand.
I can help build your enterprise organization or rapidly execute with a team already in place.
Scale for Growing Enterprises
You have a significant number of existing customers and a professional support organization.
I can help refine and improve your support processes, identifying opportunities for the team to excel.
Hi! I'm Tim 👋
I've spent the last 15 years helping startups build world class support organizations from the ground up. I work with Founders, CEOs, CTOs and Heads of Product who need to solve the unique challenges encountered when a startup begins supporting global enterprises.
I can help achieve clarity on your support strategy, align your sales, support and engineering organizations, and bootstrap functions that will help you retain customers and operate at peak efficiency while managing the complexities of hypergrowth.
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